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Academic Program Director - Health Care Administration

Job ID Req #182 Location : Austin, TX, USA; Dallas
Date posted 07/10/2019


The Program Director will provide leadership and management to the Master of Health Administration Degree Programs in collaboration with Dean and faculty, the Program Director assures delivery of the curriculum in a manner that meets program goals, educational effectiveness, consistency, and institutional expectations.This director works closely with the Dean, Product Manager and other Program Directors and/or faculty on revisions of program policies, admissions, academic progress, and graduation competencies. The Director is accountable for implementing the strategic plan initiatives concerning the program, as the director serves as an important conduit connecting the program with other University departments, communicating information and contributing to the growth and improvement of the institution. Additionally, the director integrates with other departments and programs to resolve student and faculty issues as they arise.  The program director will be instrumental in collaboration with a variety of stakeholders to develop the program (s) into a sustainable and scalable model offering a competitive and quality curriculum. Additional knowledge and expertise in business partnerships and industry networking will be a benefit.


Strategic Planning

  • Provides leadership, vision, organization, processes and infrastructure for a respective program, and in concert with the University's strategic and quality improvement plan; develops and implements department's strategic plan; identifies new opportunities.
  • Using the program's assessment plan, collects, analyzes, and develops improvement plans based on program metrics such as student learning outcomes, faculty workload and scholarly productivity, student satisfaction, graduation rates, licensure passing rates, employability, enrollments, etc. to assure program goals are being met; reports on outcome data as needed to various University constituents.
  • Builds a culture of innovation and select those strategies that best achieve the mission of the program and its long-range plans.
  • Leads curriculum development and improvement efforts in concert with other disciplines as needed.

Local Program Operations

  • Responsible for the development and maintenance of effective department operations including efficient workflow, achieving student learning outcomes; ensuring appropriate faculty numbers; assuring quality curriculum. 
  • Works effectively with other departments across the University to coordinate activities and promote change.
  • Communicates effectively and fosters collaborative relationships among all campus and programmatic constituencies including students, faculty, and staff; advises students, assisting with problem solving and complain resolution.
  • Participates in student recruiting efforts.
  • Ensures faculty support the attainment of department and institutional outcomes as established in the Institutional Effectiveness Plan.
  • Marketing and inquires; participate in marketing activities as needed.
  • Coordinate scholarly project research as the student begins these endeavors, serve on committees as needed.
  • Monitor and improve progression, completion and graduation rates as needed.
  • Support University efforts to maintain program approval and institutional accreditation.
  • Supervise, recruit and hire faculty.
  • Work with instructional design teams in the development and delivery.
  • Interacts with other post-professional programs for an interprofessional delivery of content.
  • Participates in the teaching of the MHA program.
  • Coordinates and further develops the Dissertation and Scholarly Projects process.

Faculty and Support Staff Leadership and Development

  • Demonstrates effective leadership and team building skills in the selection, management and development of program faculty and staff.
  • Utilizes standards for effective job performance evaluates faculty effectiveness.
  • Mentors and develops employees to maximize individual performance, builds future organizational leadership, and enhances teamwork.
  • Promotes a programmatic culture in alignment with the University's core values that focuses on the academic success of all departmental students and employees.

Scholarly and Professional Development

  • Stays abreast of educational best practices, policy changes and developments that may impact the program through attendance, and developing professional relationships at professional conferences, seminars and local, state and national organizations.
  • Meets scholarly goals, as identified in annual performance evaluation.
  • Maintains visibility in respective professional organizations.
  • Uses research and practice, theory and experience to foster professional development and student learning. 

Fiscal Management

  • Works closely with enrollment and admissions departments to meet projected enrollment goals. 
  • Based on strategic goals and quality improvement plans, establishes resource needs.
  • Utilizes expected financial management practices of the University; creates a sound budget and expenses for area(s) of responsibility.
  • Manages program funds responsibly and equitably.

Core Management Responsibilities

  • Leads participation in the accreditation process; assures full compliance with federal, state and accrediting body standards and regulations.
  • Maintains superior customer service to internal and external customers.
  • Fosters a success-oriented; optimizes the health of the organization by building trust and accountability within the program and University community.
  • Develops, communicates, and upholds University policies and procedures.
  • Attends and participates in meetings where appropriate.
  • Approves prerequisite course substitutions and transfer credits. 


May perform other duties and responsibilities that management may deem necessary from time to time.


  • Position may be required to travel.


Responsible for the direction and supervision of core faculty, contributing faculty and staff employees for program.  May supervise an assistant director or site coordinator.


REPORTS TO: Dean of the College of Health Sciences
POSITIONS SUPERVISEDResponsible for the direction and supervision of core faculty, adjunct faculty and staff employees for programs. 


Utilizing expertise, institutional resources, and sound reasoning, solves programmatic problems efficiently and effectively; incorporates outcomes information as appropriate; involves proper parties in the problem-solving process


To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Appropriate reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Doctorate in Philosophy,Healthcare or a related field with a MHA or MBA (with healthcare emphasis), or related degree.
  • At least 5 years’ experience teaching in a masters or doctoral level program and have earned a rank of Associate Professor or Professor;
  • At least three years’ experience as a chairperson or program director of an accredited program preferred;
  • Demonstrated experience with  assessment processes through which successful outcomes are consistently attained;
  • Established record of scholarly productivity and University service;
  • Expertise in teaching and learning;
  • Health Science educational background helpful;
  • Exceptional leadership, communication and management skills;
  • Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators and faculty members and students, as well as external constituencies;
  • Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint);




Communication - Communicates accurate, up-to-date information to all levels; expresses thoughts clearly; listens well; show discretion in handling sensitive information

Decision Making - Makes decisions with sound judgment and a realistic understanding of issues.

Initiative - Actively seeks opportunities to make contributions vs. passively accepting situations; goes above expectations to achieve goals.

Flexibility - Recognizes/responds to unanticipated events and requirements; works a flexible schedule as needed.

Interpersonal Relationships - Establishes productive; cooperative relationships with all levels of organization; understands, responds to others’ needs and priorities.
Planning/Organization - Establishes a course of action for self and others

to accomplish goals; demonstrates ability to manage time and priorities.

Diversity Oriented - Recognizes/values the benefits of the diversity of people, ideas and cultures.

Analytical - Synthesizes complex or diverse information.

Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary.


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