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Director, Product Management

Miami, Florida Job ID: 779 Date posted: 06/07/2022


At the University of St. Augustine for Health Sciences (USAHS), we seek innovative people that focus on supporting our learners through every stage of their educational journey. Working at USAHS allows you to put students first, while being a force for good. We believe that advancing our communities starts with a diverse employee base, so that as we interact with others, we can build bridges to trust, respect, and understanding. At USAHS, we understand how important it is to be able to come to work as your full, authentic self, bringing with you all of the experiences and ideas that are uniquely 'you'. Grow not only in your career but as a person. Be a force for good. Be the University of St. Augustine.

Success Profile

What makes a successful staff member at The University of St. Augustine? Check out the traits we’re looking for and see if you have the right mix.

  • Student First
  • Collaborate
  • Innovation
  • Customer Focus
  • Committed to Vision and Values
  • Accountable

Our Values

The mission of the University of St. Augustine for Health Sciences is the development of professional healthcare practitioners through innovative, individualized, and quality classroom, clinical, and distance education.

  • Student first
  • Professionalism
  • Promoting excellence and innovation in education
  • Collaboration
  • Integrity
  • Health and wellness
  • Responsiveness
  • Creative and critical thinking


As a Certified B Corp institution since 2015, we are proud to be a part of a global movement that empowers businesses to meet the highest standards of verified social and environmental performance, public transparency and legal accountability to balance and purpose. As part of the B Corp community we are committed to working toward reducing inequality, lowering levels of poverty, a healthier environment, stronger communities, and the creation of more high-quality jobs. As part of our family, you will be given the opportunity to participate in a wide range of community projects focused on environmental sustainability and community support.

Key Benefits

  • Generous Medical, Dental & Vision Plans

  • Higher Education Tuition Assistance

  • Flexible Spending Accounts

  • Short and Long Term Disability Coverage

  • Life and Accident (AD&D) Insurance

  • 401(k) Retirement Plan

Position Description

Job ID 779 Date posted 06/07/2022


Anyone accessing a USAHS campus will be asked to voluntarily disclose and agree to provide documentation that they have been fully vaccinated* for COVID-19. *Effective Monday, February 14, USAHS will include boosters as part of its Entry Protocols.

Those who are not fully vaccinated or do not wish to disclose their vaccination status will be required to submit proof of a valid negative COVID-19 test taken within seven days prior to each campus entry.

The mission of The University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.


The Director, Product Management will be responsible for developing the strategic plan and setting the product roadmap and championing the marketing plan for all assigned programs. This includes new program introductions and for enhancements to existing programs to ensure revenue goals and budgets are met.  The Director will play a key leadership role in managing implementation of the strategic product roadmap and annual marketing plan; achieving enrollment, revenue and profitability targets for new and existing products; launching new products/initiatives; managing stakeholder relationships; and establishing metrics and processes for monitoring success.

  • Lead development of the strategic plan, product roadmap, and marketing plan for new program introductions; resource, manage, and support the prioritization and completion of projects with internal and external stakeholders
  • Champion the program management process; develop proactive, market-driven, actionable methods of identifying new product introductions or improvement opportunities for existing products
  • Lead the implementation, operationalization, and execution of new product launches, partnerships, and academic initiatives through close collaboration with academic leadership, operations, marketing, sales, research, regulatory, product development, and other departments
  • Based on market understanding, collaborate with marketing and enrollment teams to develop marketing and communications plans to effectively position programs in their respective markets; build lead generation and conversion plans to achieve new enrollment and student retention targets
  • Project manage and report actions and deliverables required to maintain accreditor compliance for assigned programs
  • Proactively identify opportunities to improve existing program performance using both internal data (such as course evaluations and retention information) and external data (such as competitive intelligence and industry characteristics); prepare and present recommendations to senior leadership
  • Develop a deep understanding of relevant health sciences markets, including the competitive landscape, target segments, and student motivation and decision making; identify, recommend, and develop potential market opportunities based on this understanding
  • Drive and collaborate with instructional designers to streamline and optimize the product development process for speed and efficiency; identify innovative learning technologies and platforms that appeal to target student segments and ensure positive student experience and outcomes
  • Develop annual budgets and long-term strategic plans in collaboration with institutional leadership
  • Collaborate with marketing team and product management colleagues to set research priorities, articulate high-level strategic objectives to guide the data collection and reporting processes, and report results to stakeholders

May perform other duties and responsibilities that management may deem necessary from time to time.


REPORTS TO: Executive Director, Product Management



To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Incumbents will be evaluated, in part, based on performance of each essential function.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Master’s degree desired, (MBA preferred)
  • 10+ years of product management or related experience
  • Excellent written and verbal communication skills, including ability to develop and deliver presentations to senior leadership; demonstrated ability to communicate issues and recommendations persuasively and effectively to key stakeholders
  • Demonstrated research and analytical skills, as well as the ability to formulate strategic recommendations from disparate data and information sources
  • Demonstrated stakeholder collaboration experience, with the ability to quickly develop and manage both internal and external relationships and contacts with diplomacy and enthusiasm
  • Advanced knowledge of product and project management principles, practices, methods, and terminology:
    1. Financial and business analysis and data mining
    2. Planning, organizing, and project management
    3. Budget development and management
    4. Management of multiple, competing priorities
    5. Advanced critical thinking, analysis, and synthesis skills
  • Proficient with Microsoft Office Suite with particular aptitude in Excel
  • Must thrive under pressure and in a fast-paced, constantly changing environment with tight deadlines and multiple priorities; must be willing to push the envelope, embrace risk, and be extremely resourceful
  • Experience working in a global environment with diverse functional and business units in large, matrixed project teams
  • Ability to transport laptop computer during travel


Position may require local driving and/or overnight travel 10-15% of the time.


  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Innovation - Creating new and better ways for the organization to be successful.
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary. 

The University of St. Augustine for Health Sciences is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  

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