Library - Circulation ManagerJob ID 391 Location : St. Augustine, FL, US Date posted 09/08/2020
Responsible for the management of all activities associated with the campus library circulation processes and customer service. Responsible for upholding and enforcing library policies and procedures including Circulation Procedures, Policy on Fines, and Policy on Lost or Damaged Materials. Note: this position requires regular weekend hours.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•Assist students and faculty with checking in / checking out / renewing library materials.
•Provide customer service support to all library patrons, including answering basic questions and locating items.
•Proctor individual exams in the library as requested according to the Library Proctoring Policy.
•Troubleshoot problems with library technology such as printers, copiers, computers, etc.
•Train, schedule, and supervise part-time student library workers.
•Orient new students to library services and collections.
•Serve as a point of communication between the Library and the University, students and faculty on the weekends.
•Uphold and enforce official library policies and procedures, including overdue items and late charges.
•Maintain borrower records in library information management system.
•Record and process incoming serials or other items as needed.
•Manage the library cash drawer and collect payment for late fees.
•Coordinate loans with other campus libraries within the University.
•Meet regularly with other library staff on all campuses to suggest changes or report problems.
•Support and assist the Librarian, including maintaining sole responsibility of the library when the Librarian is absent.
•Contribute to university-wide library projects.
•Contribute to meeting the goals in the Library Long Range Plan
OTHER DUTIES AND RESPONSIBILITIES
May perform other duties and responsibilities that management may deem necessary from time to time.
POSITION IN ORGANIZATION
Reports to: Librarian
Positions Supervised: Library student works
TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
•Excellent written and face-to-face communication skills.
•Ability to work independently or with little supervision.
•Ability to meet deadlines and perform tasks in a timely manner, even while multi-tasking.
•Excellent interpersonal and organizational skills.
•Excellent computer skills and the ability to new learn new software programs easily.
•Working knowledge of office management software packages.
EDUCATION and/or EXPERIENCE
•Preferred: one or more years of experience in a library setting
Some travel may be required, if necessary.
To perform the job successfully, an individual should demonstrate the following competencies:
•Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
•Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
•Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
•Drives Results - Consistently achieving results, even under tough circumstances.
•Innovation - Creating new and better ways for the organization to be successful.
•Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
•Drives Engagement (People Managers Only) - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
•People Leadership (People Managers Only) - Leads by example when it comes to finding and developing talent, with a focus on talent acquisition strategies, setting performance targets that raises standards and development of high potential talent.
Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary
The University of St. Augustine for Health Sciences is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.