Supplemental Instruction Coordinator

The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.

GENERAL SUMMARY

The Supplemental Instruction (SI) Coordinator will work with University of St. Augustine for Health Sciences Tutoring Services personnel, SI Leaders, laboratory assistants, and faculty with the primary purpose of supporting supplemental course-content instruction based on the International Center for Supplemental Instruction (ICSI) model. The Supplemental Instruction Coordinator will serve as the primary personnel in the development of SI courses and materials to be maintained by the university.

The is a part-time, hourly position which requires a minimum of 20-29 hours per week. Hours may vary depending on institutional needs and will not exceed 29 hours per week.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate Supplemental Instruction for courses across the institution, as assigned by the Director.
• Provide training and supervision to graduate student SI leaders
• Serve as SI Leader when needed.
• Coordinate identification of courses for SI, including data analysis, stakeholder survey, and formal presentations.
• Responsible for retention and fallback reporting in support of key performance indicators
• Assist the Director with tracking Supplemental Instruction program outcomes and improvements as necessary.
• Supports the student experience through collaboration with other support services including advising, tutoring services, writing center, student wellness and accommodation services.
• Maintain SI supervisor training and certification, provide training and supervision of SI Leaders, maintain institution-specific training, and other activities as deemed necessary to remain consistent with standards of practice.
• Meet with the Director in an ongoing and regular capacity to ensure program functionality and maintenance of best practices in the field.
• Keep accurate and up-to-date information on the services provided to students.
• Develop and maintain strong collaborative relationships with faculty and other stakeholders to promote Supplemental Instruction to enrolled students.
• Assist in supporting university programmatic and departmental initiatives as assigned.

OTHER DUTIES AND RESPONSIBILITIES

• Develop strong relationships internally with students, staff, and faculty to promote program services. 
• May perform other duties and responsibilities that management deems necessary.

POSITION IN ORGANIZATION

Reports to:Director, Tutoring Services

Positions Supervised:   None

TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Incumbents will be evaluated, in part, based on performance of each essential function.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

• Master’s degree required, PhD or equivalent preferred.
• Two or more years of applicable experience in a college, university, or teaching and learning center.
• A strong record of relationship-building with the ability to collaborate with and communicate complex ideas and information to internal and external partners.
• Strong computer skills (MS Office, Excel, and Outlook required).
• Ability to achieve success individually and as part of a team in a dynamic work environment.
• Mature, positive and collaborative interpersonal skills.
• Persistence combined with a positive attitude and approach to work and others – self-motivating work style.

• Knowledge of health sciences concepts, topics and instruction is required. Knowledge of physical therapy is preferred.
• Technical ability to operate remote applications, lead online meetings, develop support resources, and utilize necessary software.
• Strong verbal and written communication skills, interpersonal and organization skills. 
• Ability to prioritize work, multi-task, set and meet deadlines.

LICENSURE and/or CERTIFICATION

TRAVEL

None.

BUSINESS COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.

• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

• Drives Results - Consistently achieving results, even under tough circumstances.

• Innovation - Creating new and better ways for the organization to be successful.

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

• Drives Engagement (People Managers Only) - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

• People Leadership (People Managers Only) - Leads by example when it comes to finding and developing talent, with a focus on talent acquisition strategies, setting performance targets that raises standards and development of high potential talent.

WORK ENVIRONMENT
Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary.