Academic Program Assistant, MS-SLP Program

The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.

GENERAL SUMMARY

To provide administrative support to the Program Director/Assistant Program Director concerning all aspects of program operation. The MS-SLP Academic Program Assistant (San Marcos campus) will provide support to the program, as a whole.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare, furnish, and archive relevant information about the program for the website, catalog, accreditation, student and faculty information, and marketing operations.
• Prepare, edit, and proofread documents, ensuring quality of all programmatic documentation and correspondences.
• Coordinate office procedures including, but not limited to, correspondence, appointment scheduling, maintaining program equipment and functions.
• Attend department meetings and any scheduled retreats. Prepare agendas and record minutes and handouts. Distribute minutes on a timely basis.
• Maintain faculty files for the Program Director/Assistant Program Director, process confidential faculty evaluations at the end of each semester.
• Interact with faculty, staff, students, alumni, visitors, or outside agencies to relay University information, policies, procedures, and activities. This includes mail, email, faxes, and telephone messages.
• Prepare, mail-out, and compile data necessary for programmatic functions, accreditation, etc.
• Prepare various types of media for course related materials for distribution to students.
• Assist in planning, coordinating, and setting up for student experiences (e.g., residency weeks and pinning ceremonies).
• Works under the direction of and in collaboration with the Senior Academic Program Assistant on various programmatic duties as assigned.
• Act as a back-up to Senior Academic Program Assistant and/or university Customer Service Coordinator when needed.
• Other responsibilities as assigned.

OTHER DUTIES AND RESPONSIBILITIES

May perform other duties and responsibilities that management may deem necessary from time to time.

POSITION IN ORGANIZATION

Reports to: Assistant Academic Program Director or Program Director

Positions Supervised: This position has no direct reports but may manage student worker schedules and timesheets, if assigned.

TECHNICAL, MANAGERIAL, & PEOPLE SKILLS REQUIRED

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Excellent communication skills, both verbal and written, including communicating with tact and discretion.
• Intermediate to advanced experience with Microsoft Office products such as Windows, Word, Excel, PowerPoint.
• Ability to maintain confidentiality.
• Must have excellent project management skills, the ability to manage competing priorities, and the ability to build and maintain strong partner relationships.

EDUCATION and/or EXPERIENCE

• Minimum of three years of experience as an administrative assistant.
• Minimum of high school diploma or equivalent (bachelor’s degree or vocational training in office skills preferred).
• Willingness to work a flexible schedule when required.
• Experience with project management
• Demonstrated ability to establish and maintain positive working relationships with the public, supervisors, students, professional staff/faculty, and co-workers.

TRAVEL

Position may be required to travel.

BUSINESS COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Innovation: Creating new and better ways for the organization to be successful.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.